Welcome to LearnNovas. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit or make a purchase from our website, learnnovas.com.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

1. Information We Collect

We collect personal information from you when you visit our site, register an account, place an order, subscribe to our newsletter, or interact with us through customer service. The types of information we may collect include:

• Personal Information: Name, email address, shipping and billing address, phone number, and payment details (credit/debit card information or PayPal).
• Technical Information: IP address, browser type, operating system, device type, and browsing behavior (pages viewed, links clicked, etc.).
• Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, remember preferences, and analyze website traffic. For more information on how we use cookies, please refer to our Terms and Conditions.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process orders: We use your personal information to fulfill orders, send order confirmations, handle shipping, and provide customer support.
• For communication: We may send you emails regarding your order, promotional offers, or updates about our store. You can opt out of marketing emails at any time.
• To improve our website: We analyze customer behavior to improve our services and website functionality.
• To comply with legal requirements: We may use your data to comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We work with trusted third parties who help us operate our business, such as payment processors, shipping companies, and IT support.
• Legal Obligations: We may share your information to comply with legal obligations, enforce our site policies, or protect our rights and the safety of our users.

For more details on how we handle transactions and sales, please review our Sales Policy.

4. Security of Your Information

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

While we implement secure technology and procedures, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: If your information is incorrect or incomplete, you may request that we update or correct it.
• Deletion: You may request that we delete your personal data, subject to legal obligations.
• Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in any email or contacting us directly at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to provide a personalized browsing experience, remember your preferences, and analyze website traffic. You can choose to accept or decline cookies. If you decline, some parts of our site may not function properly. For more details on cookie usage, refer to our Terms and Conditions.

7. Links to Other Websites

Our website may contain links to third-party websites, such as payment processors or delivery services. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Third-Party Advertising (AdSense Compliance)

Our website may display third-party advertisements through the Google AdSense program. These ads may collect anonymous information through cookies and other technologies to provide personalized ads. Google AdSense uses cookies to serve ads based on a user’s prior visits to our site or other websites on the Internet.

You can opt out of personalized advertising by visiting Google’s Ad Settings. For more details, please see Google’s Privacy Policy.

9. Refund and Returns

If you are not satisfied with your purchase, you can refer to our Refund and Returns Policy for details on how to initiate a return or request a refund. Click here to review our policy.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised accordingly. We encourage you to review this policy regularly to stay informed of any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, feel free to contact us:

• Address: 377 Hazelwood Ter, Rochester, New York
• Hotline: (585) 328-5214
• Email: [email protected]