Sales policy
At LearnNovas, we are committed to providing a seamless and satisfying shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of products on our website, learnnovas.com. Please read this policy carefully before making a purchase.
By placing an order with us, you agree to the terms outlined in this policy.
1. Pricing and Availability
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without prior notice. We strive to provide accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel any order and refund any amount paid.
- Product Availability: While we make every effort to keep product listings up-to-date, we cannot guarantee the availability of all items at the time of purchase. If an item is out of stock, we will notify you and provide an estimated restock date or offer an alternative product.
2. Order Process
Once you place an order on learnnovas.com, you will receive an order confirmation email. This email does not constitute acceptance of your order, but rather a confirmation that we have received your request.
We reserve the right to accept or decline any order at our discretion. Reasons for cancellation may include:
- Product unavailability
- Payment issues
- Inaccurate shipping information
- Suspicion of fraudulent activity
You will be notified promptly if your order is canceled, and any payments made will be fully refunded.
3. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
All transactions are encrypted and processed securely. We do not store your payment details.
4. Shipping and Delivery
We aim to ship orders within 1-3 business days after payment is confirmed. Delivery times vary depending on your location and the shipping method chosen at checkout.
Domestic Shipping:
Most orders within the United States are delivered within 3-5 business days.
International Shipping:
For international orders, delivery may take 10-15 business days, depending on the destination country and customs clearance processes.
You will receive a shipping confirmation email with tracking details once your order has been dispatched. Please note that shipping times are estimates and not guaranteed.
For more information, please refer to our Terms and Conditions regarding shipping policies.
5. Taxes and Duties
Sales tax is applied to orders as required by law, based on the shipping address. Customers are responsible for paying any applicable import duties, customs fees, or taxes for international shipments. These charges vary by country and are not included in the product price or shipping fees.
6. Cancellations and Modifications
Orders can be canceled or modified if they have not yet been processed or shipped. Please contact us at [email protected] as soon as possible if you need to make changes to your order. Once an order is shipped, it cannot be canceled or modified.
If your order is canceled, a full refund will be issued to your original payment method.
7. Returns and Refunds
We stand behind the quality of our products, but if you are not satisfied with your purchase, you can return it in accordance with our Refund and Returns Policy. Please review the policy for detailed instructions on how to return an item and the conditions for refunds.
8. Product Descriptions
We make every effort to ensure that product descriptions, images, and other content on our website are accurate and up-to-date. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.
If you receive a product that does not match the description, please contact us for assistance.
9. Promotions and Discounts
From time to time, we may offer promotional discounts or coupon codes. These promotions are subject to the following conditions:
- Promotions cannot be combined with other offers unless otherwise stated.
- Discounts apply only to eligible products and are not valid on previous purchases.
- Expired promotions are not valid.
Please review the specific terms of each promotion at the time of purchase.
10. Limitation of Liability
LearnNovas is not responsible for any indirect, special, incidental, or consequential damages arising from the purchase or use of products from our website. Our maximum liability for any claim will not exceed the total amount paid for the product(s).
11. Customer Support
If you have any questions or issues regarding your order, please contact our customer support team at:
- Email: [email protected]
- Phone: (585) 328-5214
- Address: 377 Hazelwood Ter, Rochester, New York
Our team is available to assist you during regular business hours.
12. Changes to Our Sales Policy
We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
For further details about our policies, please refer to our: